It will be in their mind that they already came to your store and it was closed. Next time these people will not come and buy from you again. These users are clients that are overall happy with how you’ve handled their orders, however, it might play against you if you place your store on vacation mode. If you’re the type of seller who is constantly checking metrics, which you should be, you may notice that there’s a percentage of users that will be regular customers of your store. Placing your account or eBay store on “Away” status because you deserve some vacations and you’d like to be transparent about it with your customers, has a downside.
Even though your eBay store will be stopped for a period of time, any auction-style listings you may have will continue to run normally. However, if a user had an item you offered on the shopping cart, whenever that client wants to purchase the product while you’re away, your automatic message will immediately pop up letting the customer know you are not taking nor processing orders at the time. When you hide your listings after you turn on suggestions to the “Away” mode, users will not be able to find your items on the search results page or any cross-promotion you may have had before. Moreover, the same thing will happen when you get back and deactivate vacation mode, your listings might take a while to appear and go live again. This process might take a couple of days (worst case, several days). When the store is on vacation mode, all of your listings are not hidden immediately in case you choose to hide them. 
Furthermore, your eBay store subscription will also need to be taken care of if necessary (depending if you go away for a full month or more) - in other words, any subscription fees.
When you set your store to the “Away” status, eBay will continue to charge you listing-related fees. To access the eBay vacation settings, head over to the top left-hand corner of the screen of eBay’s page where you have your account settings:. This may be helpful in case you want to avoid any client trying to purchase any of your products when you’re away since you won’t be able to fully process the transaction at the moment.įollow the next steps to set vacation on eBay: The setting will allow you to either hide or keep live all of your listings. From a seller’s point of view: You can hide and block purchases from your fixed price listings. It’ll also show the return date you set up. From a customer point of view: When you set your store on vacation mode, eBay will alert your customers via a message letting them know that you are currently “away”. Well, if you are a business owner and sell your products on eBay, then it would be time to set your store on vacation mode and let your customers know about it.īefore you activate this feature, there are two main functions you need to be familiar with: Summer is here and you need a small getaway on a vacation cruise.
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